Some topics are best practised as a team
There are weeks when one topic matters to everyone at the same time. A new product comes onto the market, a pitch has changed, or the quarter is quiet and the team needs a reason to get back into training. That's when it helps if everyone practises the same conversation, not each on their own, but together.
Deciding to train your sales team together is easy. Whether it motivates people or puts them under pressure depends on the attitude behind it. Three things make the difference:
A concrete reason. Not “practise a bit more”, but a scenario on the topic that matters right now.
A clear time frame. One or two weeks, then it's over. Not a permanent assignment.
The right tone. The goal isn't first place. It's about everyone engaging with the topic and talking about it afterwards.
With Fioro
The whole team practises, everyone gets their own feedback
A challenge in Fioro gets the whole team practising the same scenario as a roleplay by voice. Everyone receives an assessment against your playbook and on the way they led the conversation, with feedback on the key statements. The coach shows each person where they can improve and suggests a suitable coaching session, so everyone can keep working on it. Fioro sends the invitation and the reminder, so you don't have to chase anyone.
Choose a scenario in the admin area on the topic that matters right now, and create a challenge.
Everyone trains at their own pace and can take part as often as they like.
Afterwards, talk as a team about what stood out.
What it looks like in Fioro
A challenge for the scenario “Initial on-site consultation” with period, team and a leaderboard by best score.
Frequently asked questions
What does a challenge do for my team?
Everyone practises the same conversation, everyone gets a personal assessment, and afterwards the team has a shared point of reference. The Fioro coach assesses against your playbook and how each person leads the conversation, suggests a suitable coaching session to each person, and you see where the team stands.
Does a challenge work for the whole company too?
Yes, a shared exercise can involve a single team or everyone at once. In Fioro, you decide whether the challenge applies to one team or the whole company, and as team lead you can take part yourself.
How can I train my sales team together?
Training together works when everyone practises the same conversation and can talk about it afterwards. In Fioro, you set up a challenge for this in which everyone plays through the scenario as a roleplay and gets an assessment.
From the Fioro Method
Lead by example
Chapter 4.3 · Read the chapter
About Fioro
Fioro is the AI coach for sales teams. You practise customer conversations in realistic roleplays and prepare real meetings with a coach that remembers every conversation.
