About the BWB – Berufsbildungswerk der Bausparkassen

The Berufsbildungswerk der Bausparkassen (BWB) e. V. is the central education and training institution within the Association of Private Bausparkassen (Verband der privaten Bausparkassen e. V.). For decades, the BWB has pursued a clear mission: to qualify advisors so that they can transparently and responsibly support clients in real estate financing decisions while reliably meeting regulatory requirements.

As a jointly supported educational institution, the BWB combines professional excellence, regulatory certainty, and modern didactics. A particular focus is placed on qualification under § 34i of the German Trade Regulation Act (GewO), whose written and practical IHK examinations impose high demands on technical knowledge, communication skills, structured thinking, and advisory competence.

Examination Competence Instead of Pure Factual Knowledge

The practical § 34i GewO examination assesses not only technical knowledge, but above all the ability to conduct a structured, customer-oriented advisory conversation. Candidates must analyze client situations, identify financing needs, explain solutions clearly, and handle objections confidently - logically, comprehensibly, and in line with defined advisory frameworks.

For the BWB, it is clear that successful exam preparation goes beyond traditional knowledge transfer. What truly matters is actively practicing realistic, exam-oriented advisory conversations.

To systematically and practically build exactly this competence, the BWB has expanded its training portfolio to include Fioro as an AI-powered training component for practical exam preparation.

How the BWB Integrates Fioro for § 34i GewO

The BWB–Fioro learning module complements existing training programs with an adaptive training environment specifically designed to prepare candidates for the practical IHK examination.

In realistic simulations, participants practice complete examination conversations aligned with the official exam structure.

During the simulations, the AI analyzes exam-relevant systematics in accordance with § 34i requirements, among other things:

• Questioning techniques and conversation structure

• Clarity and logical consistency of arguments

• Customer orientation

• Handling of objections and follow-up questions

After each simulation, participants receive immediate, individualized feedback along with concrete coaching recommendations - aligned with IHK examination criteria.

Individual Learning Paths for the Practical Examination

Based on simulation results, Fioro guides participants along personalized learning paths that specifically address exam-relevant improvement areas - for example in conversation opening, needs analysis, or argumentation logic.

Flexible difficulty levels ensure that everyone is well prepared for various exam situations. The result: increased exam confidence and competence, reduced preparation time, and noticeable time savings for trainers and exam preparation courses - while maintaining a consistent quality standard.

“What particularly impressed me was how individualized the learning paths are. Whether beginner or advanced, each participant receives the relevant conversation scenarios for their personal training. This adaptive approach makes learning far more sustainable. It clearly provides greater confidence for advisory practice and, of course, for the DIHK examination.”

— Frank Leinemann, Managing Director, BWB e. V.

Impact on Exam Preparation and Advisory Competence

By using AI-based simulations, the BWB deliberately strengthens the quality of § 34i qualification:

Confidence in the oral examination
Exam-relevant conversation phases can be practiced repeatedly until structure and argumentation are fully mastered.

Targeted development instead of standard training
Adaptive learning modules complement the curriculum and enable individual progress based on real conversational performance.

Transfer into day-to-day advisory practice
The trained conversation structures extend beyond the exam into real client consultations - ensuring clear systematics and high customer value.

Outlook – Rethinking Exam Preparation

With BWB Fioro, the BWB e. V. is establishing a future-proof training system for the practical § 34i GewO examination. The combination of proven educational formats and AI-driven simulations translates regulatory requirements into practical routines.

All stakeholders work with consistent quality standards while continuously developing their communication skills - flexibly and independent of location. Thereby, BWB lays the foundation for long-term advisory quality, regulatory security, and sustainable success in the real estate financing market.